![microsoft office communicator plugin microsoft office communicator plugin](https://www.conference-bridge.net/media/catalog/product/cache/4/image/9df78eab33525d08d6e5fb8d27136e95/m/i/microsoft.png)
![microsoft office communicator plugin microsoft office communicator plugin](http://4.bp.blogspot.com/-0cGaWT4nHuU/TqiwBWMgIpI/AAAAAAAAADk/EXWA1wkmJkU/s1600/Avaya%2BACE%2B3_0.png)
Maintain and update documentation related to operations and support processes within confluenceĬommunicate effectively with internal and external teams Support key client go-live initiatives and handover processes Provide accurate and timely resolution of issues, and escalation when necessary Solve application issues submitted by end users Provide access to new users via an admin tool and the execution of sql scripts Provide first-level support for inbound calls and emails, and formally log and track issues using our issue tracking tool It’s time for a change… your future evolves here evolent health has a bold mission to change the health of the nation by changing the way health care is deliveredOur pursuit of this mission is the driving force that brings us to work each dayWe believe in embracing new ideas, challenging ourselves and failing forwardWe respect and celebrate individual talents and team winsWe have fun while working hard and evolenteers often make a difference in everything from scrubs to jeansAre we growing? absolutely – about 40% in year-over-year revenue growth in 2018Are we recognized? definitelyWe have been named one of “becker’s 150 great places to work in healthcare” in 2016, 2017, 20, and one of the “50 great places to work” in 2017 by washingtonianWe recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each dayIf you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a missionJoin a mission with a company behind itWhat you’ll be doing: it’s time for a change… your future evolves here evolent health has a bold mission to change the health of the nation by changing the way health care is deliveredOur pursuit of this mission is the driving force that brings us to work each dayWe believe in embracing new ideas, challenging ourselves and failing forwardWe respect and celebrate individual talents and team winsWe have fun while working hard and evolenteers often make a difference in everything from scrubs to jeansAre we growing? absolutely about 40% in year-over-year revenue growth in 2018Are we recognized? definitelyWe have been named one of “becker’s 150 great places to work in healthcare” in 2016, 2017, 20, and one of the “50 great places to work” in 2017 by washingtonianWe recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each dayIf you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a missionJoin a mission with a company behind itWho you’ll be working with: evolent health is looking for a tier 1 - analyst to be a key member of the technology service operations (tso) teamThis person will play a crucial role supporting clients and the position requires client-facing experience with a focus on customer supportThe analyst will be responsible for daily operations and support of key systems and must be analytical, operationally-minded and customer service orientedWhat you’ll be doing: